The label size setting in the windows printer setting must be the same as the label size selected in the Medcom Billing Program printer setup routine for labels to be printed. Use the following steps to select the correct label size in the Windows printer setup.

Step 1 Click the start button, then mouse over Settings to open the submenu. Mouse over Printers and Faxes to open the list of installed printers.

Locate the label printer in the list and click on it to open the printer menu.

Step 2Click the Printer button in the top left corner of the printer window.

Click on Properties.

Step 3 Locate the Printing Preferences tab in the lower middle of the print properties window and click on it.

Click the button beside the Format window to display a drop down list of available label sizes.

Step 4 Select correct label size from drop down list.

In this example the following table illustrates the correct settings.

Windows Label Selection List Medcom Label Selection Size
Standard Address Label Rll 29 x 90
Large Address Label Rll 38 x 90
Shipping Label Rll 62 x 100

Step 5 Click the Apply button in the bottom right of the window to save the change.

Label paper size should now be properly set.

Reference Medcom Manual

Please refer to your Medcom Manual section SELECT PAPER SIZE